Steve Greaves

28, Ely Place, Third Floor, London, EC1N6TD • +44(0)77031 03166 M • +44(0)207 099 4197 O

Project Management, Architecture and Design of Business Intelligence Solutions

Prior to becoming an independent consultant, Steve was the Business Intelligence Practice Manager for Cognos Limited in the UK. Joining Cognos in 1999 as a Senior Consultant, specialising in Data Warehousing and Business Intelligence solutions, he became a specialist in the field of Business Intelligence. After delivering his first successful Data Warehouse for a global, brand name, company in 1993, he led the successful delivery of Business Intelligence projects for FTSE100 companies and large global organizations, both in the UK and Europe, for over 15 years.

Clients have included; HSBC, The FSA, Barclays, RBS, Gerrard, Merrill Lynch, Boehringer Ingelheim, Pfizer, Capita, Deutsche Bank and many others.

Core Competencies

• Business Requirement Analysis • Agile Project Management

• Data Warehouse Design • Coaching and Training

• Cognos Solutions Architecture • Structured Methods in BI Projects

• Solution Prototyping • Management of UAT Processes

• BI/DW Standards and Best Practices • Client Management

• Offshore Development • Project Delivery

Achievements

o Goldfish Card Services – designed and managed the delivery of a three tier data warehouse, designed to support the implementation of a new call centre solution for the credit card company Goldfish, owned by Morgan Stanley. The system was developed by teams working in the US, India and the UK with design and project management centred in the UK.

o The Financial Services Authority (FSA) – managed the services to support the purchase and subsequent deployment of $1M+ software and services solution to the FSA. The resulting project delivered a core data warehouse which formed the basis for subsequent development by the FSA.

o The Congestion Charging Project – worked closely with Capita and Transport for London (TfL) to turn around the delivery of the Business Intelligence (BI) component of the congestion charging project, an integral part of the SLA reporting, between Capita and TfL. Close cooperation between Capita, Cognos and TfL ensured successful delivery of this component.

o Boehringer Ingelheim – worked with the corporate marketing team, at Boehringer Ingelheim Head Office in Germany, to deliver a performance management and reporting solution. This was achieved through a series of business workshops which delivered a working pilot solution which was then further developed and refined by Boehringer, becoming an integral part of the knowledge management solution being deployed.

o HSBC Investment Bank – designed and architected a data warehouse for a global investment bank to consolidate revenue from equities and derivatives trading, with the objective of integrating these with both the banks standing data and PeopleSoft CRM solution.

Recent Experience

GOLDFISH, London, England April 2007 to Date

Functional Project Manager

The role is responsible for the gathering of user requirements, design and delivery of an analytical and reporting solution for Goldfish the credit card subsidiary of Morgan Stanley. The project is an integral part of the overall program to replace the collections management, dialer and management reporting systems for the UK based call centre. The role includes establishing standards for Cognos development in the UK and coaching/knowledge transfer to the on-shore development team and technical liaison with internal infrastructure teams.

Technology: Ab Initio, Teradata, Cognos 8 BI and SAS

GTA, London, England August 2006 to Date

Engagement Manager

Providing project management support for the design and delivery of the first enterprise scale business intelligence solution for Gulliver Travel Associates (GTA), part of the Travelport group, owned by Blackstone.

Technology: Oracle 10g, Cognos 8 BI

CAPITA, London, England Dec 2006 to Mar 2007

Transition Manager

The role was initially responsible for the planning and co-ordination of the activities necessary, to ensure a successful support transition for the new SMMT MVRIS system.

The role was broadened to cover the project management of the transition of the whole system to formal user acceptance testing.

Technology: Java, Oracle 10g, Cognos Series 8 Data Manager, Cognos Series 8 Reporting

ELECTRONIC ARTS, Chertsey, England Aug 2006 to Nov 2006

Project Manager

The management of the reporting and data capture components of an enterprise wide, sales forecasting, inventory management, and localization solution for Electronic Arts (EA). This position reported to the Programme Director and delivered completion of the design phase for the majority of the work streams, and successful hand over to the build teams for delivery.

Technology:NET, Oracle, Informatica, Cognos Series 8 Reporting

Professional Biography

Alleanza LLP	Partner	2006 – 2007
Cognos Ltd	BI Practice Manager	2004 – 2006
	Engagement Manager	2003 – 2004
	Principle Consultant	2001 – 2002
	Senior Consultant	1999 – 2001
Acco UK	Project Manager	1997 – 1999
BAX Global	Business Analyst	1996 – 1997
Anchor Foods	Project Manager	1994 – 1996
Cargill Plc	Business Analyst	1993 – 1994
	Snr. Analyst Programmer	1991 – 1992
	Analyst Programmer	1990 – 1991
Cargill Plc	Management Traine	1988 – 1990

Education and Development

Degree in Appled Biological Sciences, from the University of the West of England

Professional training; in Structured Programming, Project Management, Supervision, Data Modeling and Cognos Tools and Technologies